A lot of boutiques have lovely stock and still struggle to sell it. Walk in and you'll see why: twenty tops, three pairs of trousers, and nothing to wear over any of it. The individual pieces are fine. The mix is wrong.
Your product mix is the balance of categories, price points and styles across your whole range. Get it right and customers leave with outfits rather than single items. Get it wrong and even good pieces sit on the rail.
Start with your customer, not the category list
Every mix decision comes back to one question: who shops with you, and what do they need to get dressed?
A store serving women in their 40s and 50s who want polished daywear needs a very different mix from an online shop selling going-out pieces to 22-year-olds. Before you plan categories, write down:
• the age range and lifestyle of your core customer
• what she's buying for (work, weekends, holidays, events)
• what she typically spends on a single item
• which categories she already buys from you most often
If you have sales data, use it. If you're new, look at your closest local and online competitors and note what they carry deep.
Give every category a job
Not every category plays the same role. Experienced buyers think of their range in four groups:
• Core pieces. Reliable, repeatable sellers like good jersey tops, wide-leg trousers and simple knits. They pay the bills.
• Trend pieces. Seasonal colours, prints and shapes. They bring people back and make the shop feel current.
• Outfit completers. Jackets, layers and accessories that turn one purchase into two.
• Hero pieces. A few eye-catching items for your window, your homepage and your social media. They sell less, but they sell everything else.
If one of those groups is missing, the shop feels incomplete even if customers can't say why.
A starting category split for womenswear
There's no universal formula, but this is a sensible starting point for a casual-to-smart women's boutique, measured as a share of units in stock:
|
Category |
Share of stock |
Notes |
|
Tops and blouses |
25% to 30% |
Your highest-volume category and the easiest add-on |
|
Dresses |
15% to 20% |
Higher value per sale; season sensitive |
|
Trousers, skirts and jeans |
12% to 18% |
Often under-stocked; they anchor outfits |
|
Knitwear |
8% to 20% |
Low in summer, peaks from September to January |
|
Jackets and outerwear |
5% to 15% |
Big seasonal swing; high cash value per unit |
|
Co-ords and sets |
5% to 10% |
Strong for online and occasion buyers |
|
Accessories |
5% to 10% |
Scarves, bags, belts; lifts average order value |
Adjust by season. In AW your knitwear and outerwear shares should rise while dresses and lightweight tops shrink, and the reverse in SS.
Match tops to bottoms
This is one of the easiest ways to lift sales. For every two or three tops you stock, make sure there's a bottom that works with them. Many independent retailers overbuy tops because they're cheap and easy to sell, then wonder why customers don't buy complete outfits.
When you buy, plan in outfits. If you're adding a printed blouse, know which trousers or skirt in your range it'll be styled with.
Build a price ladder
Your mix should include different price points within each category. A simple three-step structure works well:
• Entry price. Basics and simple tops that let a new customer try you without much risk.
• Core price. Where most of your sales should sit. This is your customer's comfortable spend.
• Statement price. Coats, occasion dresses and premium fabrics. Fewer units, but they raise perceptions of the whole store.
Roughly 20% entry, 60% core and 20% statement is a good starting balance. If nearly everything sits at one price, customers have nowhere to trade up or down.
Breadth versus depth
Breadth is how many different styles you carry. Depth is how many units of each.
Smaller boutiques usually do best with more breadth and less depth. Customers like the feeling that pieces are limited, and you reduce the risk of being stuck with too much of one thing. Save depth for proven core lines where you know demand is steady.
How to tell if your mix is out of balance
Once a month, compare each category's share of stock with its share of sales:
|
Category |
Share of stock |
Share of sales |
What it tells you |
|
Tops |
32% |
24% |
Overstocked, cut back next order |
|
Trousers |
10% |
17% |
Under-stocked, customers want more |
|
Dresses |
18% |
19% |
About right |
Anywhere stock share is well above sales share, you're holding too much. Anywhere sales share is well above stock share, you're leaving money on the table. Shift your next order towards the categories doing more than their share.
The fastest way to grow sales without spending more on stock is to move budget from categories that are overstocked into the ones selling out.
Core or trend?
Most successful womenswear retailers keep around 60% to 70% of their range in core product and 30% to 40% in trend. Core keeps money coming in. Trend keeps customers interested. Lean too far towards trend and your markdowns will climb; lean too far towards core and your store starts to feel stale.
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